Pathway is an interfaith non-profit corporation whose purpose is to provide good quality affordable housing units at our two buildings, Forest Ridge and Arbour Mill housing 230 families. We have two sources of income to pay for our operating expenses: rental income and a subsidy from the Government.
We also set aside a reserve fund each year to cover the cost of future major replacements, such as the roof, windows, and appliances. The annual subsidy that we receive from the Government is a fixed amount, so if expenses such as maintenance, utilities etc. increase substantially, the extra cost is covered by raising the market rents and/or reducing the level of service and improvements. That is why it is important for everyone to do their best to help maintain the buildings in the most efficient way.
Who Does What?
General Manager: Oversees the day-to-day operations of the buildings, develops policies and procedures for approval by the board of directors and ensures their implementation and compliance. Responsible for compliance with related municipal and provincial by-laws, Operating Agreement with the Regional Government, Fire Code Regulations, Rules and Regulations under the Social Housing Reform Act, Ontario Human Right Code, Residential Tenancies Act and Privacy Act.
Property Administrator: Processes all residents enquiries, handles correspondence, calculates rent-geared-to-income (RGI), answers telephone enquiries, responsible for the rental of vacant units, rent collection, rent increases, initiation of appropriate action under the Residential Tenancies Act.
Superintendent: Handles day-to-day maintenance of the buildings’ common areas and inside individual units, coordination of work by outside contractors, fire safety procedures, parking control, party room rental, cleanliness. Superintendent works an eight-hour day between the hours of 8:00 a.m. – 5p.m. and is off-duty one day per week and every other weekend. The “buddy” superintendent provides coverage after hours and during the scheduled off-duty days for the superintendent in your corresponding building.
Cleaner: Carries out the cleaning of common areas and vacant units.
Office Operations
Our Head Office is located at Arbour Mill building. Our Property Administrator divides the time between offices at Forest Ridge and Arbour Mill as required. Should you wish to discuss any tenancy issue in person with the Property Administrator, it is recommended to make an appointment in advance for a mutually suitable time.
INFORMATION BULLETIN
Please take a moment to read this bulletin together with your family.
ENERGY CONSERVATION
Energy costs form the most significant part of the buildings’ operating budget. Last year the total costs of the utilities were approximately $500,000.
Management strives to maintain utility costs at as low a level as possible. Savings in this area allow us to allocate much-needed funds for maintenance and upkeep of the properties, and at the same time keep rent increases to a minimum level. The majority of our energy consumption takes place inside individual apartments. With your help and cooperation management will be able to achieve the standards you expect and you can help avoid higher rent increases.
We urge all residents to follow these simple and very effective measures to save energy:
- Turn off lights and electrical appliances and devices when they are not required, especially when leaving the unit.
- Do not block baseboard heaters
(Forest Ridge) - Keep windows closed when the temperature outside is cold. However, windows with signs of water condensation on them should be left slightly opened to maintain air circulation.
- Thermostat in your unit should be kept at approximately 20-22 Degrees Celsius.
- Report any water leaks in your unit to the office immediately.